Effective Date: May 1, 2025
Willow Women’s Health (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website (the “Site”). By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
This includes information that identifies you as an individual, such as:
- Name
- Email address
- Phone number
- Mailing address
- Any other information you voluntarily provide through forms or communications on the Site.
B. Non-Personal Information
This includes technical and usage data, such as:
- IP address
- Browser type and version
- Device information
- Pages viewed on our Site
- Time and date of your visit
C. Protected Health Information (PHI)
If you submit health-related information through secure forms, this may qualify as PHI and is protected under the Health Insurance Portability and Accountability Act (HIPAA).
2. How We Use Your Information
We use your information to:
- Respond to your inquiries or requests.
- Schedule appointments or provide healthcare services.
- Send administrative or promotional communications, if you’ve opted in.
- Improve the functionality and user experience of our Site.
- Comply with legal and regulatory obligations.
3. How We Protect Your Information
We implement appropriate technical, administrative, and physical safeguards to protect your personal and health-related information. These include:
- Secure data encryption (e.g., SSL/TLS) for data transmitted on our Site.
- Access controls to limit who can view or process your information.
- Regular monitoring of our systems for potential vulnerabilities.
While we strive to use best practices, no method of data transmission or storage is 100% secure.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following situations:
- With Service Providers: Trusted third parties who assist us in operating our Site or providing services, such as appointment scheduling platforms.
- As Required by Law: When required to comply with legal obligations, court orders, or government requests.
- To Protect Rights: To protect the safety, rights, or property of Willow Women’s Health, our patients, or others.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. These may include:
- Essential Cookies: Necessary for the Site to function properly.
- Analytics Cookies: To analyze traffic and usage patterns.
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some functionality of the Site.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, where applicable.
- Data Portability: Request a copy of your personal information in a portable format.
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete it.
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated. Please check this page periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Willow Women’s Health
help@willowwomenshealth.com
+1 614-768-7633
